Frequently Asked Questions

Getting Started

• What is Truist Long Game? 
• Who is eligible to play Truist Long Game?
• How do I sign up to play Truist Long Game?
• How do I join the trial?
• What are the odds of winning?

How Truist Long Game Works

• How does Truist Long Game work?
• What are Coins and how do I earn them?
• How does Trivia work?
• What are Savings Streaks?
• What is the Omega Millions Weekly Drawing?

Help & Support for Truist Long Game

• How do I contact Help & Support for Truist Long Game?
• I'm having trouble accessing Truist Long Game. What do I do?
• How do I change my linked Truist Bank account?
• How do I delete my Truist Long Game profile and data?
• Why was a new Online Banking account login detected?
• What is Truist Long Game's Alternate Method of Entry?